LIBRARIES IN A LEARNING SOCIETY: CROSSROADS, CONVERGENCES AND CHALLENGES
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The changing information environment of the 21st Century
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Libraries in a Learning society: What is information?
Information-as-Thing
Information-as-Process
Information-as-Knowledge
LEARNING
ACTIVE LEARNING: CONSTRUCTING KNOWLEDGE AND SENSE
Service Paradigm Shift
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At the heart of the library in a learning society is ...
Brenda Dervin & Sense-Making Theory
Brenda Dervin & Sense-Making Theory
Case study: Young adults and heroin information
Case study: Young adults and heroin information
Case study: Young adults and heroin information
Case study: Young adults and heroin information
Case study: Young adults and heroin information
MOOERS’ LAW
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Case Study: University student
The Reference Transaction
Librarians’ assumptions and behaviours
Librarians’ assumptions and behaviours
Librarians’ assumptions and behaviours
Purpose of the reference transaction?
Winning the reference game
Factors that do not lead to a users-win situation
Factors that do not lead to a win-win situation
Factors that do not lead to a win-win situation
Factors that do not lead to a win-win situation
Factors that do not lead to a win-win situation
Factors that do not lead to a win-win situation
Users fight back
Users fight-back tactics
Users fight-back tactics
Users fight-back tactics
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Inquiry Learning Process Professor Carol Kuhlthau
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Case Study: University students undertaking a Master’s project
INFORMATION AND CRITICAL LITERACIES
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Information and Critical Literacies
Connecting with Information
Connecting with Information
Interacting with Information
Utilising information
Our Roles as Information Leaders in a Learning Society
Transformational Leadership
Partner-Leaders
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Exploring multiple models of sustainability
Reluctance to change
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