Participatory design is an approach to building spaces, services, and tools where the people who will use them participate centrally in coming up with concepts and then designing the actual products.
The papers in this volume, written by librarians and IT professionals from 12 colleges and universities, report on user research and participatory design projects. All of the authors attended workshops and then dove fearlessly into projects with as little as two days of training.
The authors wanted to learn how their students or faculty members do their academic work. Their reports share new methods of approaching enduring questions and offer a number of useful and interesting findings. They make a good case for participatory design of academic libraries.
Go to source: http://www.clir.org/pubs/reports/pub155